Help Center
Getting help for Valor
18 articles
Getting Started with Valor
Learn how Valor works, who’s eligible, and how to start saving automatically
- How Valor works
- My verification or signup email never arrivedWhat to do if the email to finish signing up or verifying your military status never shows up.
- Can't log in, or need to change your phone number or emailHelp with login codes, changing your phone number or email, and getting unstuck in the app.
- Trouble linking your card or bankHow to link your card through Plaid and fix common linking problems.
- Who is eligible for Valor?
- How to verify your military status
- Connecting Your Debit/Credit Cards to Valor
- Understanding automatic discounts
FAQs
Answers to frequently asked questions.
- Is the Vons offer still available?The Vons promotion has ended. Here's what to do if you have a question about a past Vons purchase.
- Why do you need my credit/debit card?
- Is my information secure?
- I cashed out. Where is my money?
- What if my cashback amount looks wrong?
- Can I get my discount through a delivery service?
- How does Valor make money?