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How do I cancel my offer on Valor?

Cancel anytime with 7 days’ notice so we can give members a heads-up. Email support or message us in the dashboard.

Updated over 10 months ago

You can cancel your offer at any time, but we ask for 7 days’ written notice before it goes offline.

This helps avoid blindsiding our members — many plan visits around the discounts they see in the app, and we want to respect that.


To cancel:

  1. Email [email protected] or message us through the dashboard.

  2. Let us know you’d like to cancel and confirm your 7-day notice.

  3. We’ll take care of the rest and confirm when your offer is set to end.

You're always in control, but we try to balance flexibility for merchants with a consistent experience for our members.

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